Working together for a resilient Birmingham.


Birmingham Community Alert


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What is Birmingham Community Alert?

Birmingham Community Alert is a hi-tech messaging service for all residents and businesses in Birmingham providing emergency texts or voicemail messages during an emergency incident.

You can also choose whether to receive the latest information on how we are improving Birmingham’s resilience to major emergencies, and what you can do to help, in our monthly newsletter.

How does it work?

Step 1 – Choose your username

Enter your username and password, this is your secure access to the Birmingham Community Alert system and allows you to update your details in future, you will be askd to fill out a security question so that, should you forget your username or password, we can verify you are who you say you are.

Step 2 – Choose how you want to receive messages

Step 3 – Enter your locations

You can choose up to 5 different locations in Birmingham that you are interested in. If something happens that is affecting one of these areas, you will receive a message, this could be your address or a relatives address or both.

Step 4 – Choose your subscriptions and enter your information

Choose to subscribre to our newsletter and optionally provide us with some personal information if you want.

Step 5 – Review your information

Finally, you can review and update your information.

Pleasse remember to update this service if any of your details change, that way we can ensure that we can communicate with you should something happen

If you would prefer not to register on line simply Complete our paper form and post it to us


Sign up now!


General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) comes into effect on 25th May 2018 affecting  all organisations with strict new guidelines on how we collect, store and use data.

We collect basic information which you provide whilst registering for Birmingham Community Alert –  name, address, phone numbers and emails. This allows us to make contact with you by your chosen method of communication e.g.,  by SMS or emails regarding any emergencies / incidents affecting Birmingham and our citizens.

All your information is stored securely and held in line with the Council’s privacy notice which can be found at

At any time in the future if you need to make any changes to your account please click on ‘Manage your preferences’.



case study Margaret
Margaret has signed up to receive Birmingham Community Alerts on her landline telephone.
Margaret says: “Not only will I get an alert if an emergency affects my home, but more importantly I will be alerted for emergencies affecting my mother’s home and I’ll be able to check up on her.”


case study Paul
Paul receives alerts to his pager, fax to his CCTV room and mobile phone text message.
Paul says: “Being responsible for a large building I have registered and made sure my key security staff are signed up to receive emergency alerts so we can quickly respons to any incidents affecting our building or surrounding area. I’ve also encouraged all the tenants in the building to sign up. I also benefit from receiving alerts for my home address!”


case study Raj
Raj receives alerts by text message to his mobile phone and by e-mail which he can also receive on his mobile device as well as at his computer.
Raj says: “I commute to work every day and it is important to me to know of any emergencies affecting my office. I simply used the office postcode and will now receive alerts whether I’m at work, en route or still at home.”


case study Pat and Trevor
Pat has signed up to Birmingham Community Alert and receives text messages to her mobile phone.
Pat says: “Being a carer can be stressful. Simply by providing 3 postcodes I have ensured that I will be advised of any emergency affecting either of our homes or or Trevor’s day centre.”