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Water Supply Interruptions in Birmingham – Update from Severn Trent

19th April 2017 09:00

We’re happy to say the majority of water supplies should now be back on in Birmingham: B1, B2, B3, B4, B15, B16, B17 & B18 area, although some people may be experiencing low pressure. The water pipe has been repaired overnight and pressure should be back to normal later today.

We know how difficult it is to have no water and we’re really sorry for the inconvenience this may have caused. We’d like to reassure our customers that we’re doing everything we can to get everything back to normal as soon as we can.

We’re aware that some people in high rise buildings in the Newhall Street area may find they have low pressure in their taps this morning. There is increased demand on the system and so pressures are lower, particularly in these high rise buildings. So this morning we’ll be using tankers to top up supplies which should help to improve the pressure while the system brings itself back to normal.

Unfortunately, when the pipe burst it did cause a lot of damage to the road and this may take a while to repair. At this point we’re focussing on fixing the pipe itself, which should happen overnight tonight, and then we can plan to put the road back to normal. It’s really important that we do this carefully and right – we need to make sure it’s safe for people to walk and drive on. At the moment we expect this to take until the end of next week, but we will give a more precise time when we start the work.

We’ll keep this page up to date as we get information from our engineers and incident control team and we’ll also be tweeting updates from our twitter account: @stwater.

Water Supply Interruption in Birmingham- Update

18th April 2017 15.45

We’re happy to say the majority of water supplies should now be back on in Birmingham: B1, B2, B3, B4, B15, B16, B17 & B18 area, although some people may be experiencing low pressure. The water pipe that burst at Newhall Street has been secured, and our teams are working tirelessly to complete the repair as quickly as they can. We expect the repair to be complete overnight tonight.

We know how difficult it is to have no water and we’re really sorry for the inconvenience this may be causing.  We’d like to reassure our customers that we’re doing everything we can to get everything back to normal as soon as we can.

We’re aware that some people in high rise buildings in the Newhall Street area may find they have low pressure in their taps this morning.  We’re still working to repair the pipe, which is proving very tricky due to the amount of other utility pipes and cables that we need to avoid in the area.  While we repair the pipe, the water network is set up in a different way to normal, which has been working fine over the bank holiday.  However, when people have gone back to work today this has increased demand on the system and so pressures are lower, particularly in these high rise buildings.  So today we’ll be using tankers to top up supplies which should help to improve the pressure while our work continues to repair the burst pipe.

Unfortunately, when the pipe burst it did cause a lot of damage to the road and this may take a while to repair.  At this point we’re focussing on fixing the pipe itself, which should happen overnight tonight, and then we can plan to put the road back to normal.  It’s really important that we do this carefully and right – we need to make sure it’s safe for people to walk and drive on.  At the moment we expect this to take until the end of next week, but we will give a more precise time when we start the work.

We’ll keep this page up to date as we get information from our engineers and incident control team and we’ll also be tweeting updates from our twitter account: @stwater.

www.stwater.co.uk/news/news-releases/water-supply-interruptions-in-Birmingham

 

 

 

Following the water supply issue over the weekend please see latest update from Severn Trent.

We’re happy to say the majority of water supplies should now be back on in Birmingham: B1, B2, B3, B4, B15, B16, B17 & B18 area, although some people may be experiencing low pressure. The water pipe that burst at Newhall Street has been secured, and our teams are working tirelessly to complete the repair as quickly as they can.

We know how difficult it is to have no water and we’re really sorry for the inconvenience this may be causing.  We’d like to reassure our customers that we’re doing everything we can to get everything back to normal as soon as we can.

We’re aware that some people in high rise buildings in the Newhall Street area may find they have low pressure in their taps this morning.  We’re still working to repair the pipe, which is proving very tricky due to the amount of other utility pipes and cables that we need to avoid in the area.  While we repair the pipe, the water network is set up in a different way to normal, which has been working fine over the bank holiday.  However, when people have gone back to work today this has increased demand on the system and so pressures are lower, particularly in these high rise buildings.  So today we’ll be using tankers to top up supplies which should help to improve the pressure while our work continues to repair the burst pipe.

The burst pipe has caused a lot of damage to the road and this may take a while to repair.  We’ll let you know as soon as we have an idea when we can reopen the road.  Again we’d like to apologise for any disruption this may cause.

We’ll keep this page up to date as we get information from our engineers and incident control team and we’ll also be tweeting updates from our twitter account: @stwater.

https://www.stwater.co.uk/news/news-releases/water-supply-interruptions-in-birmingham/

 

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